| Adoption |
Develop Account Health reporting based on features. |
text |
andrew@gotab.io |
Off Track |
Active |
|
| Adoption |
Fishbowl adoption |
text |
- |
- |
Active |
|
| Adoption |
NRR |
text |
krystal@gotab.io |
Off Track |
Active |
|
| Adoption |
Opsi adoption |
text |
james@gotab.io |
- |
Active |
|
| Growth |
$2,575 million GMV in Demos |
currency (USD) |
patricia@gotab.io |
On Track |
Active |
|
| Growth |
$680.4M (40% increase from 2025) |
currency (USD) |
mateen@gotab.io |
On Track |
Active |
|
| Growth |
$724 million in Go Lives |
currency (USD) |
brian@gotab.io |
On Track |
Active |
|
| Growth |
$894 million GM in Wins |
currency (USD) |
mateen@gotab.io |
Significant Concerns |
Active |
|
| Growth |
AUS: $118 million in Wins
($111 million in Go Lives) |
currency (USD) |
nathan@gotab.io |
- |
Active |
|
| Growth |
First 90 Days Actual Revenue vs. Expected Revenue Ratio |
ratio |
brian@gotab.io |
- |
Active |
|
| Reliability |
20% of customers in Hardware Leasing Program |
percent (%) |
krystal@gotab.io |
On Track |
Active |
|
| Reliability |
Avg time to service ticket resolution |
text |
andrew@gotab.io |
Off Track |
Active |
|
| Reliability |
Avg time to system incident resolution |
text |
daryoush@gotab.io |
On Track |
Active |
|
| Reliability |
Drive adoption of newest Unifi routers to 40% of all customers. |
percent (%) |
andrew@gotab.io |
On Track |
Active |
|
| Reliability |
NPS of 20+ for our top 100 customers based on processed payment volume (replaced by ARR in Q1). |
percent (%) |
andrew@gotab.io |
On Track |
Active |
|
| Reliability |
Reduce the number of delayed payouts to 0.5% (due to GoTab issue). |
percent (%) |
daryoush@gotab.io |
On Track |
Active |
|